Canine Crowns is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Canine Crowns may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Cookies
There is a technology called “cookies” which may be used to provide you with, for example, customised information from a website. A cookie is an element of data that a website can send to your browser which may then store it on your system. We do not use cookies to store personal information about you, or your browsing preferences. Any information relating to you, your Canine Crowns account, and your prescription is stored securely on our web servers, and as such cannot be accessed or compromised externally. We do not exchange cookies with external data suppliers/agencies.
Our website does use cookies for ‘analytical’ purposes. The cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
To find out why Google use cookies in analytics, how they are used and the specific cookies that are used, please click here.
Further more, as a point of general awareness you can read about Google’s privacy policy here.
Click here for guidance on how to remove / delete existing cookies or here to find out how to disable or enable cookies.
Remember to consider reading about cookies on the sites you visit and how doing so may impact upon your experience when browsing the web.
Data Protection Act 1988
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use the members area or the contact form on our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
(a) To register you with our website and to administer it.
(b) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
(c) To register you as customers of the laboratory.
(d) For internal record keeping
(e) We may periodically send promotional correspondence about new products, special offers or other information which we think you may find interesting using the details which you have provided.
(f) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Security
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
General
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:
Administration Manager, Canine Crowns, The Studio, Hurlingburrow Farm, St Agnes, TR5 0PG.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
